Website Work At-Home Workforce LLC
Connect. Develop. Succeed
Customer Service Professional
Pay rate: $12.00/hr
Certification starts on: 10.23.23
1099 Contract
Part-time/Full-time positions available, willing to work 25hrs/week
Responsibilities:
Here is the scope of services and the kinds of tasks one can expect to handle on a daily basis for the Customer Service Professional:
- Delivering an elevated, modern luxury experience on incoming contacts (phone calls, emails, and chats) from Customers.
- Responsibilities include supporting customers who contact the company for reasons such as:
- Placing an order
- Checking an order status
- Inquiring about a repair
- Seeking product information/recommendations
- Resolving an issue
Hardware:
- Desktop or Laptop
- Processor: 1.8Ghz upwards (64bit preferable)
- RAM: 4 GB RAM upwards
- Available Storage: 60Gb minimum
- Preferred Resolution: 1920×1080
- Wired USB Headset
Operating System
Microsoft Windows 10, or
MacOS 10.11* or newer
Additional Requirements:
- USB VoIP Headset is required in certification and while servicing
- Minimum 8 GB RAM required
- MUST maintain the most recent version of Windows 10 or 11 (fully patched with no pending updates) on their computer
- Windows 8.1 is NOT supported