Work At-Home Workforce LLC

Connect. Develop. Succeed

Inbound Customer Service Professionals – Cruise Lines

  • Pay rate starts at $12/hr 
  • Certification starts on: 11.27.23
  • 1099 Contract
  • Part time/Full time positions available, willing to work 25hrs/week 

Inbound Customer Service Professionals – will perform the following for the program:

  • Responding to general inquiries
  • Describing the booking options
  • Explaining billing process and options
  • Accepting and processing requests for information materials
  • Researching and resolving customer complaints
  • Billing clarification questions
  • Transferring calls to Client customer service when required
  • Additional services as mutually agreed upon by Client

Additional Client Program Technology Standards

  • A USB headset is required (during class and while servicing)
  • Wireless headsets are not supported
  • Chrome browser 77 and above
  • .net Framework v 3.5 or higher