Website Work At-Home Workforce LLC
Connect. Develop. Succeed
Inbound Sales Customer Service – Membership Programs
Pay rate: $16/hr
Certification starts on: 11.06.23
1099 Contract
Part-time/Full-time positions available, willing to work 15hrs/week
Bilingual – Can speak and write English-French and/or English-Spanish
Responsibilities:
Here is the scope of services and the kinds of tasks one can expect to handle on a daily basis for the Customer Service Professional:
- Assist members in placing their wait-list requests for a resort that is currently unavailable.
- Offer members alternative vacation options if their first choice is unavailable.
- Sell membership packages by advising members of the features and benefits of the Core, Gold, and Platinum levels as well as all Interval products.
- Solve member concerns for first-call resolution, ultimately avoiding escalation
Additional Requirements:
- POTS (Plain Old Telephone) line (hard-wired to wall outlet)
- Cable telephony (connected directly from router/modem device)
- Digital service (connected directly from router/modem device)
- VoIP through a physical hard phone, i.e., a tangible device that sits on your
desktop